Regina's Perceptions: Pilots for Patients

Regina Farmer is with Chem-Man Online and an Ag Air Update contributor

Charlie Adams, Adams Flying Service, and Patient Kasen

Charlie Adams, Adams Flying Service, and Patient Kasen

There’s no shortage of bad news in the world today so I thought it would be nice to focus on something that I find very inspirational. A couple of years ago I dropped by to see long time Chem-Man customer, Charlie Adams with Adams Flying Service in Rayville, LA.  My husband and I stopped by his shop and he mentioned that he was preparing for an upcoming trip to Houston and “nosy me” had to ask more. Charlie said he was part of the “Pilots for Patients” program in which pilots volunteer to take patients who are in need of transportation to their medical treatment destinations.

Charlie choked up as he talked about it and said that he was proud to do his Christian duty. I was really fascinated by Charlie’s passion to help others as well as learning more about the group. He told me that approx. 5 years ago he had attended a Pilots for Patients banquet with a friend and after hearing testimonies from patients, he “cried like a baby”. He vowed if he could buy a plane to help these patients, that’s what he’d use it for. A month later a friend called and said he was selling a 182 Cessna and he bought it! “It’s my belief that I have an abundance of blessings and our blessings aren’t ours to keep. They’re to give away. My blessing is my plane, my fuel and my time. We will not take money or gifts from a patient in exchange for their flights.” He also stated that the pilots feel so inspired by the courage of the patients that they get more out of the experience than the patients. “You think you’re dealing with a lot in your life until you hear some of their stories and their outlook on life is better than your own. It’s a humbling experience.”

Charlie averages about 20 missions a year, totaling 132 missions so far and already has 3 lined up for the week. He gave me the contact info for the groups founder, Philip Thomas and I gave him a call to learn more.

Philip was such a nice man to talk to and you could tell he was excited about the program.

Apparently there are 59 other groups like P for P in the United States such as “Angel Flights”.  Philip was a board member of “Angel Flight of Texas”. He grew up in a navy family and always dreamed of becoming a pilot. He recalled his first mission when a lady’s husband was in a bad accident in another state and she had missed her flight to get to him. Due to expenses she couldn’t afford to charter a flight. He said, “I’m going to fly you up”.

After Katrina hit, Philip saw a big need to focus on the Louisiana area and decided to create a group to do so (Pilots for Patients). They are based in Monroe and have other volunteers that help with the logistics such as coordinating trips and ground angel volunteers who help transport the patients in their personal cars to the hospital.

(L-R) Companion Ashley, Companion Mary, Patient Billy, Patient Tyrone, Charlie Adams and wife, Mary Ellen.

(L-R) Companion Ashley, Companion Mary, Patient Billy, Patient Tyrone, Charlie Adams and wife, Mary Ellen.

Philip said we consist of 3 P’s “Pilots, Patients and Patrons”. The patrons are those who donate monetarily or with in kind services such as oil and other transportation expenses. He mentioned that they started out with 5 pilots and have grown to 143 pilots and the need is still growing. They are averaging 15-30 flights a week.

He stated “It’s all about helping your friends and neighbors. You realize you don’t have problems when you fly these patients that are fighting for their lives”.

He said “There are 69 airports in the state of LA. My dream is to have 3-4 pilots at each airport”.

According to the groups Facebook post:

Our Story:

Pilots for Patients logo.png

Pilots for Patients is a 501(c) 3 non-profit volunteer pilot organization based in Monroe, LA. Our mission is to provide free air transportation to those patients needing diagnosis and treatments at medical facilities not available to them locally. We provide these services to patients in Louisiana and surrounding areas.

Our Mission:

The mission of Pilots for Patients is to assist those in need of air transportation for medical purposes.  The goal is to eliminate the burden of travel and to let the patient concentrate on getting better.

Pilots for Patients provides this service completely free of charge for qualified patients and requesting agencies. The pilot volunteers donate their time and aircraft which they own or rent.

Qualified patients are those needing help getting to a medical facility for diagnosis or treatment that is not available locally. This need may be financial, medical, or logistical. They must be ambulatory and medically stable to make the flight.

PFP serves patients needing travel assistance to medical facilities such as M.D. Anderson in Houston, St. Jude in Memphis, TN, and the Arkansas Children’s Hospital in Little Rock, AR as well as other medical centers.

I noticed many wonderful testimonials that go on and on. Here’s just one example:

“It is amazing that this organization's mission is to support and help patients get to their medical appointments. The Pilots for Patients program is a wonderful team of caring people. Thanks to your group for your compassion to help patients!!!!”

From looking at the smiles of the pilots and patients in the Facebook posts, it seems the pilots get as much out of it as the patients do. You can tell that the pilots genuinely care about the patients and their medical journey.

Charlie, Philip and their friends are true angels that are really helping to make a difference. They don’t do it for recognition. They do it because it’s the right thing to do.

For more information on Pilots for Patients:

Website: www.pilotsforpatients.org

Facebook: www.facebook.com/pilotsforpatients/

A visit to Illinois!

One of the biggest joys of this job is getting to travel around to the different parts of this great country and see what amazing people make up this industry. Here are some pictures from a recent trip to Illinois! Enjoy…

Regina's Perceptions: "Convention Season" in the Ag Industry!

Jerry and I attended our last convention for the season at Tri-States in Sioux Falls, SD. What a great ride it’s been for the past 4 months! We’ve met so many new people and feel like I’ve got new family and friends all over the United States! Although we couldn’t make it to all of the state conventions, I did attend 15, which was a record for me.

Regina before giving a class

Regina before giving a class

There are always common elements with each convention as well as special cultural elements that make them unique. One of the common elements that I see are the hard-working team players that make it all happen. There’s a lot of preparation in putting these together and I don’t think anyone realizes how hard it is unless they get involved. There’s often auctions (silent auctions and live auctions) that help raise money for their causes. The PASS presenters are my friends and I always appreciate their input on safety. The Athena volunteers are always great as well although I don’t always get to participate since they often conflict with my schedule.

NAAA president Perry Hofer starting the crawfish race

NAAA president Perry Hofer starting the crawfish race

Some of the unique factors that I see are the food that is served at the events as well as the fund raisers. For example, Louisiana (LAAA) spreads the “Cajun cuisine” by having servers walk around offering delectable bites of cultural dishes to its attendees. They also have a unique fund-raising opportunity (creation of Seth Olivier) that allows bidders a $100 bid on a crawfish. The crawfish are then labeled with the users number and off to the races! The first one over the finish line helps the user win half of the pot which can add up to quite a bit!

In New Mexico they have the barrel throw contests which helps raise quite a bit of money with bidders having an opportunity to get part of the pot if they choose the correct winner! It’s a lot of fun.

Texas honors it attendees with special awards such as “Pilot of the Year”,  “Operation of the Year”, etc. They have a slide show explaining the award for each recipient. It’s very special. I was happy to see many of our customers win the awards.

I’m always excited when I can do a class presentation. I didn’t realize when I reached Cape Giraudoux that I was going to do a presentation. However, I volunteered when I found out that a class was cancelled due to the government shutdown.

Tony Schmidt playing harmonica with Herve Marchadier playing guitar

Tony Schmidt playing harmonica with Herve Marchadier playing guitar

Many of you know that I love music. I think I enjoy it so much because it makes people smile especially if they can join in. This year I was able to participate in multiple music sessions. In Little Rock, ag pilot “Terry Haynes” played drums with his band and I was able to join in with my piano. I’ve never seen anyone dance quite as good as Brenda Watts, former NAAA president and her husband Rick. They made me tired just looking at them! I loved seeing everyone have a good time.

Another time was in Nebraska where they had a grand piano in the lobby. Along with guitar player Herve Marchadier and harmonicist Tony Schmidt, we played quite a few songs where many ag pilots sang along.

Even NAAA president Perry Hofer led us all in “Sweet Caroline” in St. Charles, LA while I was able to play along. What fun!

Ashley Olivier, Jackie Reed, Regina and Lenora Krielow in Lake Charles, LA

Ashley Olivier, Jackie Reed, Regina and Lenora Krielow in Lake Charles, LA


I have always noticed that the people in the industry are very innovative and talented. If they need something, they’re just liable to make it themselves and better yet, market and sale it!


I’m glad Jerry and I were able to travel and enjoy the last 4 months. We’re looking forward to the NAAA in Orlando where I hope the weather is warmer. Until then Fly-Ins here we go!

Regina's Perceptions: Chem-Man syncs with AgPilot X

I’ve always loved technology and the thought of reducing paperwork in an industry that requires so much documentation is exciting to me. I’m very familiar with the progression of media. I wrote our software program “Chem-Man” in DOS where we used the large floppy disks. We then progressed to 3.5 floppies, CDs, SD cards, Zip drives and the awesome USB drive. Now with the evolution of the need for mobility and the internet, even USB drives are considered outdated. The time for an easy streamlined solution is now.

Several months back Anthony Fay and David Dewil of Insero Solutions dropped by our office in Jonesboro to show us their Ipad GPS system.  In explaining their product, Anthony Fay stated “AgPilotX is the first GPS system in the industry to capitalize on the power of an Apple device. Connecting to the internet and email could not be easier. We can send files from the plane to Chem-man effortlessly. You can even run apps like ‘ForeFlight’ and ‘My Radar’ on the AgPilotX”.

 We talked about how outdated our industry has been in multiple areas. Including uploading shape files to the GPS, downloading the applied log information from the GPS for display and having to handwrite documentation about weather, tach, pilot, date applied, etc.

Both companies quickly worked on the ability to load both programs on the Ipad GPS system and getting the Shape files to easily load into the AgpilotX. Now by clicking on a button in the Chem-Man program wirelessly it automatically displays the shape files in the AgpilotX. Chem-Man also worked on getting the AgPilotX’s spray pattern easily uploaded into their software with the optional ability to match it to a job. Currently this has to be done via email but a quick synchronization is the goal.

After talking to owner of Insero, Greg Guyette, we both agreed that a “Beta” customer would be the key in working toward the best wireless solution. They chose “Ag Air Inc.” in Scott MS who were mutual customers of both companies and one of the first customers of the AgPilotX. I talked to owner Gordon Boozer and son Corey who said they are very pleased to be the Beta testers and have been pleased with what they’ve seen in both programs so far.

Chem-Man being used on AgPilot X

I also talked to Anthonie York with the Transland Company who recently bought out the Satloc GPS division from Ag Junction. He said he also wanted to update the G4 systems and work on a wireless transmission of data. He plans on hiring extra developers to make this happen. I have no doubt that as we all work out the details, all of our GPS companies will strive to make this happen.

The stage for complete synchronization is very early but the goal in my view is to save the ag operator from having to document any information that can be done wirelessly. This includes documenting the pilot, weather, tach info, applied gps data, etc.

The ultimate goal is for our pilots to be safe and have the ability to focus on what they’re trained and paid to do. Having fewer things in the cockpit is also a plus. Taking time out for documentation of course is a necessary evil. Hopefully soon that will be a lot easier!

Ready to take the plunge? Click the button below to subscribe to Chem-Man Onlne today & don’t forget to check out AgPilot X.




NAAA Wrap-up

Another one in the books! We had a great time at the 2018 National Ag Aviation Association convention in Reno, Nevada.

We had new giveaways to hand out, old friends to see, and new features in Chem-Man Online to talk about. We met lots of new friends and even picked up some new customers, so we thought that we’d share some of our favorite pictures!

How it all began.

The post below was taken from an article that Regina wrote for the September 2018 issue of Ag Air Update. Regina is a regular contributer to Ag Air Update and other industry resources. You can read more from her under “Regina’s Perspective”.

Regina at NEAAA convention - Delaware.jpg

After working in the ag industry for over 26 years now, many people have often asked me about my last name “Farmer” and if I changed it to coordinate with my business. I have laughed it off multiple times stating that my husband is a retired Union Pacific railroad worker but happens to have a great name for my business. I also continue to get asked about how I got started with the “Chem-Man” software for my career so I thought I’d share.

I graduated from ASU in Jonesboro AR with a degree in “Business Data Processing” (now considered Computer Science). Computers were “The thing of the future”. I have always loved technology and I wanted to be a part of it. I have written hundreds of custom programs for businesses but the one that really took off was “Chem-Man”.

Years ago I was approached by a local ground rig operator in my hometown of Wynne, AR and I wrote him a customized program in “DOS” which was the operating system of the early days (the big floppy disk and all). Before you knew it the word got out and after some tweaking with the help of local ag pilot J.R. Cartillar,  I sold the same program to around 6 local crop dusting operations. After getting a friend to help out with some graphics, “Chem-Man” was born.

Regina onsite.jpg

Some people ask “Why not Chem-Woman since you are a woman”? Although the original logo displayed a male ag-pilot, chem-man actually stands for “chemical management”. We recently updated our logo and the male ag-pilot has been retired but he’ll always have a place in my heart.

After I started advertising in the former “Ag Pilot” magazine, I started getting calls from all around the U.S. as well as Canada. Now I’m proud to advertise in the Ag Air Update which helps us advertise internationally. This shows how far our industry has come. I still laugh at the first convention in Arkansas that I attended because my display consisted of a dot matrix printout that read “Chem-Man” along with my big bulky computer. (We’ve come a long way since then). My husband and I traveled around to tell the ag operations about our new software program.

Customer support is always important when you’re working with customers. However in the early days there were no cell phones and you were pretty much stuck in your office so you could be close to the phone. There was also no internet so if you needed to review the customer data you had to get the customer to mail in their floppy disk which often would get corrupted in the mail! Boy have things gotten better along the way!

One thing that I find interesting is that I have seen many of my original customers retire and am working with their grandkids! (Boy do I feel old).

As technology changes, software must keep up.  Throughout the years we’ve updated from our DOS operating systems and floppy disks to what is now an online system that allows the user to login from anywhere. It has also allowed us to incorporate mapping and GPS integration to the invoicing program.

Since our company has grown I have been able to travel with my now retired husband and visit many of our customers onsite. What a gift this has been! Actually meeting so many of the people that you’ve been talking to on the phone is great! Also seeing the work flow has been so helpful in learning how to adjust for individual needs and requests.

Regina and Mike Wade.jpg

Due to the varied needs around the country, we are still continuously updating and enhancing. Instead of only attending the local state conventions, I try to make as many as possible around the nation.

One thing that I find fascinating is that I’m often recognized from social media. Social media (such as Facebook) has helped me become even closer to many of my customers, learning about their family life and hobbies.

One of the hardest thing about this industry is seeing how dangerous the profession is. I’ve lost so many friends, young and old and that will never get easy. I hope that our industry can work on somehow being a safer place to work. I have talked to so many friends, widows and mothers who have lost loved ones and they say it’s something that stays with them all of the time.

Throughout the years our company has grown from a staff of two to now a staff of 7! That’s not including hubby Jerry who works for free thanks heavens!

Some people have mentioned “Do you ever think of slowing down”? I can’t imagine. As I was driving in to work this morning I saw an ag plane flying above the field next to me. I thought what a beautiful image these planes are flying in the air like a bird. I couldn’t be more thankful to be a part of such a great industry.

I wanted to take this time to say “Thank you” to everyone who has allowed me to be a part of your profession.  


So who exactly is the "Chem-Man"....

(In the words of Regina Farmer)

“So who is the Chem-Man?” This is a question that I’ve gotten a lot over the years. “Shouldn’t it be Chem-WO-man?” many say with a slight grin. I usually laugh it off and tell them that it really stands for “Chemical Managment Software”. That’s not a lie, but it’s not the whole story.

The story of “Chem-Man” is a little more complicated than that...

 

A programmer by trade but a businesswoman and marketing agent by heart, I was looking for a software package that I could resell. I had worked as a programmer for other people but wanted to make it on my own. I grew up in a family-owned retail store and so I wrote a complete book-keeping package including accounts receivable, payroll, accounts payable, payroll, checking and general ledger. These were the days of “DOS”, so I kept it simple and it worked well for them. I was working on software for an optometrist when Donnie and Sharon Forrester walked through my door. They needed a custom software package for their Agricultural Aviation Business and I wanted to write a specialty package to market, so it was a natural partnership. The program worked well for them and word got around. A local crop-duster, J.R. Cartillar dropped in and helped me enhance the software to work for more operators. Our area is a farming community and there were six local crop dusting businesses that eventually decided to use Chem-Man.

After seeing the difference that it made to their day-to-day operations, I decided that Chem-Man would be the package that I'd been looking for. A friend of mine, Tony McMickle, helped me create the graphics and build a manual to get me started. I also had hired a friend, Lynn Lace, who helped me work on building the software. We advertised in the "Ag Pilot" magazine and business started to pick up. We also decided to go to our first ag-pilot convention in Arkansas. I knew nothing about these conventions and just printed a dot matrix sign "Chem-Man" and displayed it on our booth along with my big bulky computer. I still laugh at my inexperience but it makes you realize how far you've come. 

When I look back at those days, I think of all of the great experiences that I've had and all of the great people that I've met. Our company is growing and has sold many Chem-Man packages, Dos, Desktop and, now, Online.

John Farris joined me in 2014 as a business partner and the sky is the limit for Chem-Man! Our online software includes mapping, gps files, variable rating, inventory, loader reports, billing, commissions, reports, and many other features. We've got a staff of 15 and growing. It's very exciting times!

I saw Donnie the other day at a restaurant and took his pic. I told him how the company has grown and how he had helped me get started. He laughed and said "Ok, where are my royalty fees?" Gotta love him.